How to Assign Kiosk to Employees in NextGen Workforce
Introduction Kiosk allows employees to clock in and out on a shared tablet at the workplace, though the webclock allows clocking in from any internet-connected device from anywhere. This guide will demonstrate to you how to assign these tools to employees, making the attendance tracking proper and fast. Steps to Assign Kiosk/Webclock Access: Log In to your NextGen Workforce account. Navigate to Employees: Go to the Dashboard. Click on Employees. Search for the Employee: Search for the employee you wish to assign kiosk/webclock access. Assign Kiosk/Webclock: Scroll down to Web/Mobile App Kiosk. Locate the list of existing kiosk names. Toggle the On/Off button to enable access for the selected kiosk. Click on the “Update Employee” button to ensure the assignment is updated. Assigning a Kiosk to All Employees by Default If you have only one kiosk in your NextGen account and wish to assign it to all employees: Go to Settings in your NextGen account. Scroll down and navigate to the section labeled “Default Settings for New Employees.” Check for “Kiosk” and click on the dropdown menu. Select the desired Kiosk from the existing options. Click Submit to save your changes. After submission, click on the check icon in front of the kiosk dropdown to confirm the assignment. That’s it! The selected kiosk is now assigned to all employees in your system. To learn how to set up payroll cycles in NextGen Workforce : How to Set up Payroll Cycles If you encounter any issues or need further assistance, feel free to contact support!
How to Create Groups
Overview Effective group management is the cornerstone of streamlined workforce organisation in NextGen Attendance Management Solutions. This guide unveils how to master the Groups feature, empowering businesses to categorise employees by roles, departments, or hierarchies with ease. Dive in to discover a step-by-step approach to creating, managing, and assigning groups, including how to create groups efficiently, transforming your administrative efficiency from the very first click. Why Use Groups in NextGen? Grouping employees helps businesses: Easily manage access control by setting permissions at the group level. Streamline scheduling by assigning shifts to multiple employees at once. Enhance reporting by filtering reports based on employee groups. Improve administrative efficiency by categorizing employees under specific teams. Learn How to Create a New Group To create groups, follow these steps: Log in to NextGen Workforce. Navigate to the “Groups” Section: Click on Settings in the left sidebar. Scroll down and select Groups. Enter Group Details: In the “Code” field, enter a unique numeric code for the group. In the “Group Name” field, enter a descriptive name (e.g., “Office Management Staff” or “Operations Team”). Click the “Add” button: After entering the details, click the “Add” button to create the group. Confirm the New Group: The newly created group will now appear in the Existing Groups section. Manager-Based Access Control NextGen provides Manager-Based Access Control, which allows organisations to: Assign access permissions based on managerial roles. Control what managers and supervisors can view/edit within their assigned groups. Enable or disable this feature using the toggle switch under the Groups section. Best Practices for Group Management Use descriptive group names for clarity (e.g., “Finance Team” instead of “Group 1”). Ensure unique group codes to prevent duplication. Use groups for mass scheduling to save time. Learn How To Create Schedules: Employee Level vs Mass Level Conclusion The Groups feature in NextGen simplifies workforce management by enabling businesses to categorize employees efficiently. By creating, managing, and assigning groups, administrators can enhance access control, scheduling, and reporting. For additional assistance, contact support!
How to configure break keys in Fingerprint Timeclock
Overview The Fingerprint Timeclock allows users to select attendance types manually when recording punches. Employees can define actions such as clocking in, clocking out, or taking breaks directly from the clock screen. Learn how to configure break keys step-by-step below. 1. Configuring Break Keys Follow these steps to configure break keys in the Fingerprint Timeclock: Navigation Steps: Launch the Main Menu Select “Punch State” Set Punch State Mode to Manual Set Punch State Timeout to 30 seconds Toggle “Punch State Required” to ON These settings ensure that employees can manually select their attendance status while punching in or out. 2. Updating Shortcut Key Settings Shortcut keys can be configured as Punch State (In/Out) Keys Menu Function Keys These shortcuts will appear on the device’s home screen for quick access.To learn step-by-step How to Update Shortcut Key Settings. Important Punch State Values: Action Punch State Value Clock IN 0 Clock Out 1 Break Start 3 Paid Break Start 4 Break End 2 Ensure that these values are correctly assigned to prevent attendance tracking errors. Need Help! If you encounter any issues while setting up Configuring Timeclock, please contact our customer support for assistance.
How to use Clock ID and Password for Recording Attendance
Overview Accurate time tracking starts with assigning each employee a Timeclock ID and Timeclock Password. These credentials are essential for employees to access time clocks and record their work hours properly. Without them, employees won’t be able to clock in or out, which can affect attendance records, payroll accuracy, and overall workforce reporting. This guide will walk you through the steps to assign these credentials, sync them to time clock devices, and explain how they are used by employees. 1. Assigning a Timeclock Password to Employees – Steps- Login to NextGen Workforce. Navigate and Click on the “Employees” section on the left panel of the dashboard. Search for the “Employee” in the search bar on top of the screen. Go to the “Attendance” tab in the Employee’s profile. Here you will find Timeclock ID and Timeclock Password Timeclock ID is automatically generated by system. Enter a password for the employee to use when clocking in. Click on the “Update Employee” Button to Save the Changes. 2. Sync Timeclocks – Navigation Steps: On the dashboard, navigate to timeclocks. Click “Sync Timeclock” (spinning wheel icon) next to the desired device. Detailed Article: How to Sync Employees to Timeclock Device. Important Note Employees must be assigned to the correct site where the Timeclock device is installed. Sites control which employees can access specific Timeclock devices. Need Help? If you encounter any issues or have questions about assigning Clock IDs or syncing time clocks, please reach out to the NextGen Workforce Support Team for assistance. 📧 Support Contact: care@ngworkforce.com
How to use Copy Schedule Feature
Introduction The Copy Schedule feature lets managers quickly duplicate work schedules from one week to another, streamlining workforce planning. Ideal for recurring shifts, it saves time and ensures consistency. How to Use the Copy Schedule Feature Steps Log in to NextGen Workforce Go to: Dashboard > Schedules Access the Copy Schedule Option In the top-right corner of the Schedules tab, click the gear icon. Select “Copy Schedule.” A modal pop-up will appear to configure the schedule settings. Select Source and Destination Weeks Use the calendar selectors in the modal to choose: Copy From (Source Week): The week you want to copy schedules from. Copy To (Destination Week): The week where the copied schedules will be applied. Apply Filters (Optional) To copy schedules for specific employees, apply filters such as: Department Group Handle Existing Schedules If the destination week already contains shifts, you can: Check “Clear shifts from selected days” to delete existing schedules before copying. Review Summary and Copy The modal will display a summary, including: Total shifts to be copied. Total employees included in the selected schedules. Review the details and click “Copy Schedule” to proceed. Tips Use verification to confirm the correct weeks from source to destination since errors can be prevented in this way. Filtering copy schedules for different teams through clean application of filters will save users time. Clear any conflicting existing shifts from the schedule. The Schedule Templates Guide at our website provides comprehensive information about related features. Conclusion The tool for scheduling duplicates enables users to allocate their time to higher-priority activities. Employ the feature as your tool to Programme regularly through streamlined operations. Also Read: Shift Auto Punch
Getting Started with the Access Control System
Overview An Access Control System helps organisations manage secure entry and track attendance efficiently. This guide walks you through the installation, setup, and operation of the system, including key features such as face recognition, payroll integration, and emergency exit procedures. 1. Connect with Local Experts or Installers Before setting up the system, consult access control specialists or professional installers. They will: Assist with installation and configuration based on your needs. Ensure the system integrates smoothly with existing infrastructure. 2. Add Access Control to Your Online Account Once installed, you can easily integrate the system into your online account via WiFi or Ethernet. The system will: Sync automatically with your account. Manage punch patterns, shifts, and breaks without manual intervention. 3. Monitor Attendance After successful setup, all attendance records—including clock-ins, clock-outs, and breaks—will be: Automatically recorded on time cards. Available for schedule management and reporting. This simplifies tracking and ensures accurate attendance records. 4. Maintain Time Clock Device Within 100 Meters For optimal performance, the time clock device should be: Positioned within 100 meters of the access control system. Kept in a location with a stable network connection. Maintaining proximity ensures seamless attendance data recording. 5. Compatibility with Payroll Software The system seamlessly integrates with payroll software like: BambooHR QuickBooks This enables automatic time tracking, payroll reporting, and workforce management. 6. Connect with Face Reader Model The access control system is designed to work with the Face Reader model, which: Uses facial recognition technology to verify individuals. Eliminates the need for keys, cards, or PIN codes. Enhances security and convenience for employees. 7. How the System Works The access control system ensures secure and efficient entry by: Face Recognition Authentication When an authorized person approaches the door, the Face Reader scans their face. Upon successful recognition, the door automatically unlocks for entry. Auto Re-Locking Configuration Administrators can set a time delay for automatic re-locking after entry. This prevents unauthorized access and enhances security measures. Users can adjust these settings based on security preferences and operational needs. 8. Emergency Exit Procedure In emergencies, individuals can exit quickly and safely by following these steps: Locate the Emergency Exit Route Identify the nearest emergency exit. Use the Manual Exit Mechanism Press the exit button or lever near the door. The system will release the door lock. Exit the Premises Push the door open and proceed to the designated assembly point. Emergency Preparedness All occupants should be trained on emergency exit procedures. Regular drills and training sessions can reinforce emergency response protocols. Illustration of System Configuration Need Help? If you encounter any issues or have questions regarding Setup, Payroll & Face ID of the Access Control System, please reach out to the NextGen Workforce Support Team for assistance. 📧 Support Contact: care@ngworkforce.com 🌐Visit Website : www.ngworkforce.com
How to Set Geofencing for Your Account
Overview Geofencing is a powerful tool that helps organizations track employee locations, enhance security, and improve workforce accountability. You can enable geofencing at the site level or the employee level, depending on your needs. How to Create a Geofence Site The Geofence Site feature allows businesses to define boundaries for location-based tracking, improving efficiency and security. Steps to Set Up a Geofence Site 1. Navigate: Dashboard > Sites > Add Site 2. Enter the Site Address In the top-left corner of the map, enter the site address. The site will automatically appear on the map. 3. Draw the Site Boundary Click the polygon tool in the top-right corner of the map. Outline the area by clicking on the map to draw the site boundary. 4. Add Site Details ➡ In the top-left box, enter: Site Name: Provide a recognisable name. Site Code: Assign a unique site code. 5. Assign the Site to Employees (Optional) ➡ Toggle the “Assign to Employees” button to link the site to all employees. 6. Save the Site ➡ Click “Add Site” to complete the setup. Once created, the geofence site ensures that employees remain within designated work areas, improving tracking accuracy and operational efficiency. How to Enable Geofencing at the Employee Level To apply geofencing restrictions for specific employees, follow these steps: 1. Log into NextGen Workforce 2. Navigate and Click on the “Employees” section on the left panel of the dashboard. 3. Search for the employee in the search bar on top of the screen. 4. In the employee’s profile, go to the “Mobile/Web App Login” section. 5. Enable Geofencing: Toggle “Enforce Geofencing” to ON. 6. Click on “Update Employee” to Save your changes. Once enabled, the employee can only log in from authorised geofenced locations, preventing unauthorised access. Advantages of Geofencing in Workforce Management Geofencing offers multiple benefits for security, efficiency, and workforce accountability. Enhanced Security Restricts employee logins to authorized locations. Prevents unauthorized access to company systems. Increased Accountability Ensures on-site employees log in from their workspace, not from parking lots or unauthorized areas. Reduces time theft by tracking actual working locations. Remote Employee Productivity Tracks and verifies whether remote employees are working from designated locations. Encourages trust and discipline in remote work settings. Efficient Resource Allocation Helps businesses manage on-site staff distribution more effectively. Reduces unnecessary workforce shifts and optimizes time management. Compliance and Reporting Provides location-based attendance tracking. Generates reports for regulatory compliance and performance analysis. Cost Reduction Prevents unauthorized access and unproductive hours. Reduces security risks and operational costs. Improved Time Management Encourages punctuality by monitoring clock-in/out times. Ensures employees remain within assigned work zones during working hours.Conclusion Conclusion Geofencing enhances workplace security, employee accountability, and operational efficiency. By implementing geofencing at site and employee levels, organisations can reduce security risks, improve workforce management, and ensure compliance with work policies. Need Help? If you encounter any issues or have questions about assigning Clock IDs or syncing time clocks, please reach out to the NextGen Workforce Support Team for assistance. 📧 Support Contact: care@ngworkforce.com
Adding Employees to Nextgen account with QuickBooks Desktop
Overview You can add employees to your NextGen Workforce account using one of two methods: manual entry or QuickBooks Desktop integration. Follow the steps below to complete the process. Option 1: Add Employees to NextGen Manually Log in to your NextGen account. Navigate to “Employees” on the left panel of the dashboard. Click “Add Employees”. Fill in the required details for the new employees. Click “Save” to complete the process. Note: Ensure that your third-party HR/payroll partner is integrated as QuickBooks Desktop/Enterprise in NextGen before proceeding. Option 2: Add Employees via QuickBooks Desktop Integration To add employees using QuickBooks Desktop, fill out the required employee details, ensuring that: The first, middle, and last names match exactly as they appear in QuickBooks Desktop. The paycode details are identical to those in QuickBooks. 📌 Submit the details using the form below:QuickBooks Employee Data Form Need Help? If you encounter any issues or have questions about how to Add Employees to NextGen, please reach out to the NextGen Workforce Support Team for assistance. 📧 Support Contact: care@ngworkforce.com
Shift Swapping Guide in NextGen Workforce
Overview The Shift Swapping Module allows employees to trade shifts with their coworkers; consequently, it provides greater scheduling flexibility. In addition, this guide explains how to request, approve, and finalise a shift swap step by step. Prerequisites Before using the Shift Swapping Module, ensure the following prerequisites; furthermore, it is essential to consider the following factors. Predefined Shift Templates: Managers must create and assign shifts in advance within the scheduling tool. Know “How to Create Shifts in NextGen Account“. Employee Access: Employees must have access to the web interface or portal to view their schedules and initiate swap requests. Step 1: How to Request a Shift Swap Case: Employee (John) Requests a Shift Trade Log into the NextGen account: Use your credentials to log into the system. Access Your Schedule: Navigate to “My Schedule”: Schedule Calendar Initiate a Swap Request Open the Swap Request Page: Request Trade/Swap Select the Shift to Swap Click on the shift you want to swap from your schedule. Click “Trade Shift” to initiate the request. Select available shifts from coworkers on eligible dates. Case: The Manager Receives the Swap Request Access the Swap Request Notification Click on the Bell Icon in the top-right corner of the Shift Management System. Locate the swap request notification from the employee. Review the Swap Request Click on the notification to open the request details. Check the shift details and selected employees for the swap. Approve or Reject the RequestThe manager has two options: Approve the Request: Confirm the swap with one of the selected employees. Reject the Request: Decline the swap. The requesting employee will be notified. If the Manager Rejects the Request The swap request is declined, and the requesting employee is notified. The employee must either work the original shift or submit a new swap request. If the Manager Approves the Request The swap request is forwarded to the selected employee (recipient employee) for confirmation. Step 3: The Recipient Employee Receives the Swap Request Access the Swap Request Notification Click on the Bell Icon in the top-right corner of the Shift Management System. Locate the swap request notification from the requesting employee. Review the Swap Request Click on the notification to open the request details. Firstly, check the shift details and, subsequently, confirm if you want to accept the swap. Approve or Reject the Request As the recipient employee, you have three options: Approve the Request: Confirm the swap, and the shift will be exchanged. Reject the Request: Decline the swap, and the original shifts will remain unchanged. Take No Action (Pending): If you do not respond, then the request remains pending until you take action; otherwise, it expires. Example Scenario: Multiple Swap Options John, a sales associate, wants to swap his shift on October 20. He selects three coworkers with eligible shifts: Sarah: October 22 Michael: October 21 Emma: October 23 John submits the request, and the manager approves it. Notifications are sent to all three employees. If Sarah approves first, the swap is finalised, and the options for Michael and Emma are automatically cancelled. Handling Rejected Requests Manager Rejection If the manager rejects the swap, they mark the request as rejected, and the original shifts remain unchanged. Recipient Employee Rejection If the recipient employee rejects the request after the manager approves it, the manager cancels the swap and notifies the requesting employee. Important Considerations Eligible Employees: Only employees with assigned shifts on current or future dates will appear as swap options. Approval Requirement: All swaps require manager approval before being sent to recipient employees. Notifications: Swap request updates appear under the Bell Icon in the top-right corner. Finalization: A swap is only finalised when both the manager and recipient employee approve it. Troubleshooting Unable to Find an Employee to Swap With? Ensure that: The shift you want to trade is on a current or future date. The selected employee has a scheduled shift on an eligible date. Swap Request Rejected? Contact your manager to understand the reason for rejection. Submit a new swap request if necessary. No Response from the Recipient Employee? Follow up with the employee to confirm if they received the notification. This process ensures a structured approach to shift swaps, maintaining efficiency and clarity in scheduling.
Clear Browser Cache, Cookies, and History: Easy Guide
Introduction Clear Browser Cache Cookies and History can fix website loading problems and improve performance. Whether you use Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari, this guide provides simple steps to clear this data. It’s a quick way to refresh your browsing experience and resolve issues, so let’s get started! Steps to Clear Data in Browsers Microsoft Edge Open Microsoft Edge. Click the three-dot menu in the top-right corner. Go to Settings > Privacy, search, and services. Under Clear browsing data, click Choose what to clear. Check these options: Browsing history Cookies and other site data Cached images and files Click Clear now. Google Chrome Open Google Chrome. Click the three-dot menu in the top-right corner. Go to Settings > Privacy and security. Click Clear browsing data. Select a Time range (e.g., Last hour, All time). Check these options: Browsing history Cookies and other site data Cached images and files Click Clear data. Mozilla Firefox Open Mozilla Firefox. Click the three-line menu in the top-right corner. Go to Settings > Privacy & Security. Scroll to Cookies and Site Data, then click Clear Data. Check: Cookies and Site Data Cached Web Content Click Clear. Safari Open the Safari app on your device (iPhone, iPad, or Mac). On iPhone/iPad: Go to Settings > Safari. Scroll down and tap Clear History and Website Data. Confirm by tapping Clear History and Data. On Mac: Click Safari in the top menu bar, then select Settings (or Preferences). Go to the Privacy tab and click Manage Website Data. Click Remove All and then Remove Now, or select specific sites to remove. Alternatively, enable the Develop menu (via Settings > Advanced > check Show Develop menu), then click Develop > Empty Caches. Restart Safari to apply changes. Tips Restart Browser: Close and reopen your browser after clearing data to ensure changes take effect. Save Important Data: Note any saved logins or bookmarks, as clearing cookies may log you out. Check Performance: Test the website again to see if the issue is fixed. Need Help?: Visit our Contact Support page for assistance. Conclusion Clear Browser Cache, Cookies and History is an easy way to troubleshoot website issues and keep your browsing smooth. Follow the steps for your preferred browser and enjoy a refreshed experience. For more tips, check out our How to Optimise Browser Settings guide.
