Power your operations with precision time tracking, flexible scheduling, and productivity insights—custom-built for process-driven teams.
Power your operations with precision time tracking, flexible scheduling, and productivity insights—custom-built for process-driven teams.
Track every second accurately—wherever your workforce is
Web, mobile, or biometric device options for secure logins
Facial recognition for high-trust environments
Ensure clock-ins happen at approved locations—perfect for WFH or hybrid agents
No waiting—hours update in real-time as agents log in or out
Track scheduled vs. unscheduled breaks
Flag idle agents who exceed set thresholds
Auto-tag and compensate for night shifts, weekends, or holiday hours
Reduce chaos. Automate staffing. Maximize coverage.
Build rosters for fixed, rotating, or split shifts
Visual planner makes bulk assignments easy
Suggest shifts based on agent skills, availability, or previous workload
Use historical call volumes to predict demand and avoid over/understaffing
Agents can raise swap, time-off, or extension requests—manager approval built in
Prevent accidental overtime with alerts and pre-approval logic
Audit-ready and fully configurable.
Missed punches, late arrivals, and short shifts are flagged automatically
Get alerts when agents are late, no-show, or approaching working hour limits
Follows local labour regulations, FLSA-style rules, and custom overtime limits
Define tolerance for early/late clock-ins—set by team or process
Submit and approve via mobile or web app
See leave entitlements, carry-forwards, and leave trends
Customize by region, team, or client-specific process
Export-ready in PDF or Excel
Compare scheduled vs. actual time worked
Real-time visibility into agent activity and utilization
Sync seamlessly with payroll tools or export by API/Excel
NextGen plays well with your existing tech stack.
BambooHR, Keka, Zoho People, DarwinBox, ADP, and more
Connect with Five9, Genesys, Freshcaller, or custom systems
Sync schedules with Google Calendar or Microsoft Outlook
Your data. Your control.
Limit what team leads, HR, or agents can view/edit
Track every change—edits to time, shifts, or approvals
Link employee clock-ins with physical door entry logs for enhanced security and attendance verification
Secured with end-to-end encryption and automated backups
Not every team runs the same way—and that’s okay.
Track hours per client, project, or campaign
Set thresholds: “Alert if agent logs in late 3+ times in a week”
Define rules per team, location, or client process
Empower agents and managers with tools they can use—anywhere.
Android & iOS with biometric logins and push notifications
Role-specific dashboards for HR, leads, and operations
For shared in-office terminals or biometric devices
Automated attendances for efficient business growth. Track the accurate timings of employees to maintain transparency and pay based on the work timings.
Easiest way to manage attendances with simple biometric. Eliminate your employee theft times with this advanced feature optimizing their efficiency.
Effective approach for real-time tracking of employees with GPS-enabled mobile app. Take your online attendance system to next level in the simplified way as possible with Next Gen.
Final analysis of work schedules and the report obtained from attendance management system are stored for taking right decisions. Strategic approach can be estimated from the secured employee analysis.
