How to View, Claim & Release Open Shifts in NextGen Workforce

Overview

NextGen Workforce lets you take control of your schedule by claiming open shifts posted by your manager. If plans change, you can release those shifts too.

Here’s how to view, request, and release shifts in a few easy steps.
And you can also check the link on Creating, Publishing & Approving Open Shifts in NextGen Workforce.

1: View Available Open Shifts.

1. Log in to your NextGen Workforce account.
2. Click “Access Web Timeclock”
   1. Dashboard > Today’s Shifts>Gear Icon > View Open Shifts.
      

      

3. Browse through all the available shifts.
4. Click on any shift to see more details.
   

   If you don’t see any open shifts, your manager may not have published them yet.

2: Claim an Open Shift.

When you claim, the request goes to your manager or designated approver.

1. Click on a shift you want to work.
2. Click the Claim button.
3. Confirmation pop-up will appear.
   1. Click ‘Yes, Claim Shift’
4. Now, Your manager will approve your request.
   

Once you’ve claimed a shift, it must be approved by your manager. If approved, it becomes part of your schedule. If later you can’t work it, follow the next steps to release it.

3: Can’t Work a Shift? Release It Back

If you’ve been assigned for a shift but can no longer work it, you can release it. This sends it back as an open shift so eligible coworkers in your department or group can claim it.

1. Log in to your NextGen Workforce account.
2. Click on Access Web Timeclock.
3. Select the claimed shift from your schedule.
   

   

4. Click the Release button.
   1. A Confirmation pop-up will appear, Click “Release” to send the shift back to pool.
      

You can only release shifts that haven’t started yet.

FAQs

Q: Can you unclaim a shift before it’s approved?
Yes, use the Release option from your schedule.

Q: What if your request is rejected?
You’ll receive a reason. You may try to claim another shift if available.

Q: If you weren’t selected, can you see who got the shift?
No. This is private to maintain workplace privacy.

Need Help?

For assistance, please reach out to  NextGen Workforce Support.